Getting started with Leovegas is straightforward once you know the steps — this guide walks you through each one.
Before You Start
- You must be 18 or older (or the legal gambling age in your country).
- Check that online gambling is legal in your jurisdiction.
- You need a stable internet connection and a compatible device (desktop, tablet, or smartphone).
- Have a valid email address and phone number ready for verification.
- Choose a payment method you plan to use (debit card, e-wallet, or bank transfer).
- Set a deposit limit to gamble responsibly from the start.
How to Sign Up
- Visit the casino homepage and click the “Sign Up” or “Register” button.
- Fill in your personal details: name, date of birth, email, and phone number.
- Create a username and a strong password (at least 8 characters with numbers and symbols).
- Select your preferred currency and enter your address.
- Agree to the terms and conditions (read them first if possible).
- Complete the registration by clicking the confirmation link sent to your email.
- Log in and make your first deposit to claim the welcome bonus.
Bonus Mathematics
Understanding the math behind bonuses helps you make informed decisions. Let’s break down a typical welcome offer — for example, a 100% match bonus up to €500 plus 100 free spins.
Assume you deposit €100. You receive another €100 in bonus funds, giving you a total of €200 to play with. Most bonuses come with a wagering requirement (WR). Suppose the WR is 35x the bonus amount (€100). So you must wager 35 × €100 = €3,500 before withdrawing any winnings from the bonus.
Now consider the free spins. Usually, winnings from free spins are credited as bonus money with a separate WR, often 40x. If your free spins yield €50 in winnings, you need to wager 40 × €50 = €2,000.
Total wagering required: €3,500 (deposit bonus) + €2,000 (free spins) = €5,500.
Important: Wagering on slots typically contributes 100%, while table games may contribute less (e.g., 10%). Always check the game weighting.
To calculate expected loss: if you play only slots with an average RTP of 96%, the house edge is 4%. Over €5,500 wagered, your expected loss is 0.04 × €5,500 = €220. Since you deposited €100, your expected net loss after completing the bonus is €220 − €100 (bonus value, ignoring free spins) = €120. But if you get €50 from free spins, that offsets some loss. The exact expected value depends on how you play.
Money In, Money Out
| Payment Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Visa/Mastercard | Instant | 1–3 business days | None by casino |
| Skrill | Instant | Up to 24 hours | None |
| Neteller | Instant | Up to 24 hours | None |
| Bank Transfer | 1–3 business days | 3–7 business days | May have bank fees |
| PayPal (where available) | Instant | Up to 24 hours | None |
Minimum deposit is usually €10. Withdrawals are processed after identity verification, which may require documents like a passport or utility bill.
Is It Safe?
The casino holds licenses from the Malta Gaming Authority (MGA) and the Swedish Gambling Authority (Spelinspektionen). These are strict regulatory bodies that enforce player protection. The site uses 128-bit SSL encryption to secure your data. Random number generators (RNGs) are tested by independent labs like eCOGRA. Responsible gambling tools include deposit limits, self-exclusion, and reality checks. Overall, it is a safe environment for legal players.
Fix It Fast
- Login issues: Clear your browser cache or try a different browser. If the password is forgotten, use the “Forgot Password” link.
- Withdrawal pending: This often happens during verification. Upload your documents (ID, proof of address) via the cashier. If already verified, contact live chat.
- Game not loading: Update your browser or enable Flash/HTML5. Alternatively, switch to a mobile device or app (PWA).
- Bonus not credited: Check if you entered a bonus code during deposit. If not, contact support with the deposit reference.
- Verification delays: Ensure documents are clear and in color. Re-submit if rejected, and allow 24–48 hours.
- Geolocation error: Enable location services on your device or use a different network if in a restricted region.
Insider Advice
For the best value, focus on games with high RTP. In slots, look for titles like “Blood Suckers” (98%) or “Starmania” (97.87%). Blackjack offers an RTP above 99% with basic strategy. Video poker variants often exceed 99%. Avoid games like keno (RTP ~90%) and most scratch cards (RTP ~85%). Always read the game rules—some progressive jackpots lower the RTP.
Quick Answers
How do I claim the welcome bonus?
After registration, make a deposit of at least €10 and the bonus is automatically credited, unless a promo code is required.
Can I play with Bitcoin?
The casino does not accept cryptocurrencies; only fiat currencies and e-wallets are supported.
How long does it take to withdraw money?
E-wallet withdrawals often process within 24 hours, while card withdrawals take 1–3 business days.
Is there a mobile app?
There is no dedicated app in app stores, but the mobile-optimized website works smoothly on smartphones (PWA available).
What happens if I still have wagering requirements on my bonus?
You cannot withdraw winnings until the wagering is met. Playing the games will reduce the remaining requirement gradually.
Are there country restrictions?
Yes, residents of certain countries (e.g., USA, UK) cannot play. Check the terms for a full list.
How do I set responsible gambling limits?
Go to the account settings and choose deposit, loss, or session limits. You can also self-exclude via the responsible gambling page.
Can I cancel a withdrawal?
Yes, if the withdrawal is still pending in the “Pending” status, you can cancel it from the cashier.
Do I pay taxes on winnings?
Tax obligations depend on your country. Since the casino holds an MGA license, winnings are usually tax-free for players in the EU, but check local laws.
By following this guide, you can enjoy a smooth and informed experience at Leovegas. Always gamble responsibly and set your limits before you start.